7-Day Return Policy
We want you to be completely satisfied with your purchase. If you're not happy, we're here to help. You may return any items purchased from our website within 7 days of delivery, subject to the following conditions:
1. Eligibility: Items must be unused, in their original condition, and include all original packaging, tags, and accessories.
2. Return Process: Contact our customer service team at [email protected] within 7 days of receiving your order to request a Return Authorization Number. Include your order number and reason for return.
3. Return Shipping: Customers are responsible for return shipping costs unless the item is defective or we shipped the wrong product. We recommend using a trackable shipping method.
4. Refunds: Once we receive and inspect the returned item, we’ll process your refund within [5-7 business days] to your original payment method. Original shipping costs are non-refundable.
Defective or Incorrect Items: If an item arrives damaged or incorrect, please contact us immediately. We’ll cover return shipping and provide a replacement or refund. For questions, reach out to us at [email protected]. Thank you for shopping with us!